Billing and Usage Packs
Mover by Files.com uses prepaid usage packs. Purchase the transfer capacity and validity period that fit your migration. The balance decreases as data is transferred and remains available until the pack expires; there is no subscription.
Usage Packs
Usage packs range from 100 GB to 10 TB. Choose a pack after running a dry run so its capacity reflects the amount of data Mover expects to transfer.
To purchase a new package, open the Usage Packs page in your Mover by Files.com dashboard, choose a package size, and check out.
Each usage pack expires after its stated validity period, calculated from the purchase date. Unused transfer capacity is no longer available after expiration.
Payment Method
Mover by Files.com supports payment by credit card or by PayPal.
Add your payment method on the Billing page in your account.
Usage packs are charged to the selected payment method at the time of purchase.
How Data Transfer is Calculated
Only data that is actually transferred during a migration counts toward your usage. Files that are skipped based on your settings do not count as usage. Failed transfer attempts (from connectivity issues, permission errors, and similar problems) do not count as usage.
Running a dry run does not count as usage.
Usage Pack History
The Purchase History page shows the usage packs you have purchased. The table includes:
Package
The size of the usage pack
Purchased
When the pack was purchased
Expiration
How many days until the usage pack expires
Used
Amount of transfer used
Remaining
Amount of transfer remaining
Status
Active if the pack is not expired and has remaining usage. Used if there is no transfer remaining for the pack. Expired if the pack's expiration date has passed.
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