File Servers and Protocols

Mover can connect to file servers directly over a supported protocol or through the Files.com Agent. The right method depends primarily on whether Mover can reach the server over the public internet.

Use a direct FTP/FTPS, SFTP, or WebDAV connection when the server has a publicly resolvable address and its firewall permits the required traffic. Prefer an encrypted protocol and keep server identity verification enabled. FTP and SFTP connections expose a Max Connections setting for servers that need a lower connection count.

Use Azure Files for a Microsoft Azure file share.

Use the Files.com Agent for local disks, network-attached storage, or other storage on a private network. The Agent makes an outbound connection, so it does not require an inbound firewall rule. Install it on a host that can reach the migration data and choose a root folder that limits what the connection can access.

The server or host filesystem determines case sensitivity and can impose additional filename, path-length, locking, and permission behavior. Review File and Folder Compatibility and run a dry run before the live transfer.